Return Policy | Rivalboxinguk Ltd.

Return Policy


We accept refunds and exchanges.

* Please double check your size or color selection before ordering. You will be responsible for paying for your own shipping costs for returning and exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 


Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 


Non-returnable items:

• Gift cards
• Some health and personal care items
To complete your return, we require a receipt or proof of purchase.  


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ukcustomerservice@rivalboxing.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at ukcustomerservice@rivalboxing.com and send your item to: 

Rival Boxing Gear UK Ltd.
Unit #3
Macadam Close
Drayton Fields Industrial Estate
Daventry, Northamptonshire
NN11 8RX


Where to return:

To return your product, you should mail your product to:

Rival Boxing Gear UK Ltd.
Unit #3
Macadam Close
Drayton Fields Industrial Estate
Daventry, Northamptonshire
NN11 8RX

You will be responsible for paying for your own shipping costs for returning and exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.